Frequently Asked Questions

RESORI is Futucon's online store. Futucon is a Finnish company specialised in full-service customised textiles and merchandise. We design, source, manufacture and deliver products to businesses on a turnkey basis.

Unlike many print shops or manufacturers, we offer the entire service chain from design to delivery – with one contact and one responsible partner.

We produce t-shirts, hoodies, sweatshirts, beanies, caps, training wear, bags and gift products for companies, sports clubs and events.

Yes! Branding is at the core of what we do. We offer printing, embroidery, woven labels and other customisation methods.

1. Contact us
2. We design the products and collection
3. Materials and production method are selected
4. The products are manufactured and delivered

Yes. Catalogue products can be ordered directly from our online store and paid by invoice. Fully customised factory-made products are handled via a quote request.

Yes. Choose Invoice (business customers) as the payment method at checkout and enter your company name in the Company field. We will send the invoice by email with 14 days net payment terms – we will ask for your business ID and e-invoicing details after the order. The invoice payment method is intended for business customers only. Read more on the Business customers page.

Yes – we can design a complete collection for your brand, for example staff apparel or retail merchandise.

Yes. Options include screen printing, digital printing, embroidery, appliqué, woven labels and much more. See all branding techniques.

We use high-quality, responsibly selected materials. Materials vary according to the product's intended use.

Yes. We work only with selected partner factories that are committed to ethically sustainable production. Products are always made to order, which minimises waste. We have taken care of EU product safety and producer responsibility obligations (incl. GPSR and packaging producer responsibility via Rinki). Read more on our Responsibility page.

Yes. Our products meet the requirements of the EU General Product Safety Regulation (GPSR) and carry appropriate care and material labels. We also require international certifications such as OEKO-TEX from our partner factories.

There is no actual minimum for catalogue products – even small batches are possible. Note that unit prices are higher for small print runs. For fully customised factory-made products the minimums are product-specific: for example, 100 pcs per design for custom caps.

Catalogue products without printing: from a few days to two weeks (depending on warehouse location). With printing or embroidery: typically 1–3 weeks, depending on the print house workload. Fully customised factory-made products: typically 4–8 weeks from order confirmation.

Yes! With our Express fast lane we speed up both delivery and printing when the schedule is tight. Express delivery is priced case by case based on urgency and quantity. Mention your deadline in the quote request and we will confirm the schedule right away.

The price depends on quantity, material, branding method, delivery and schedule. We provide a clear quote before the order is confirmed.

Yes – we provide sample pieces and mockups before serial production.

Small changes are often possible. We recommend notifying us of changes early. +/−10 % is a commonly accepted variation.

Yes. We offer packaging and labelling services, including EAN codes and retail packaging.

Yes. We have international production connections and also deliver abroad.

We keep you up to date as the project progresses and provide a dedicated contact person throughout. Online store deliveries can be tracked via the tracking link in your order confirmation.

Yes. We can handle visual design for products, mockups and brand concepts. Design and production drawings for customised products are always included in the price.

Yes. We keep the production data on file, so repeat orders are quick and effortless.

Fill in the contact form or email us at resori@futucon.fi. Tell us what you need – we'll handle the rest.